Shipping
All orders are shipped from London, UK.
Shipping rates and delivery times are estimated at checkout.
Domestic Shipping (within UK):
Free standard shipping on all orders over £220
£5 Gbp - Standard Post (2–4 working days)
£8 GBP - Express Post (1–2 working days)
EU shipping:
Free standard shipping on all orders over £220
£12 GBP - Standard Post (3–7 working days)
£18 GBP - Express Post (2–4 working days)
Customs duties and taxes may apply depending on destination.
International shipping (all other countries):
Free standard shipping on all orders over £300 GBP
£20 — Standard Delivery (5–10 working days)
£25 — Express Delivery (3–6 working days)
£30 — Courier (2–5 working days, tracked)
International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
RETURNS
RAG dOES nOT aCCEPT cHANGE oF mIND rETURNS oR eXCHANGES.
To comply with local legal obligations RAG will only accept a return or exchange if you contact us within seven days of receipt of your order and there is a major problem (as defined by the ACCC) with the item(s) received or if item(s) received is/are not the item(s) listed on your order.